How We Operate

SHIPPING & RETURNS

Shipping

GC&F Enterprises, LLC Shipping

MINIMUM ORDER QUANTITIES
Minimum purchase order total: $100.00

DELIVERY TIMES
Delivery times are estimated, not guaranteed. Every effort will be made to ship as soon as possible.

  • Shipping carrier delays may impact delivery time
  • Weather delays and other circumstances may impact delivery time
  • Deliveries to Alaska, Hawaii and rural areas will take longer

Estimated delivery times after leaving one of our warehouses:

  • Ground Shipping: 2–7 Business Days
  • Express Shipping: 2–5 Business Days
  • Pallet Shipping (for Overweight/Oversized Shipments): 10–20 Business Days

SHIPPING RATES
GC&F uses United States Postal Service, UPS Ground, FedEx Ground, and multiple different truck freight carriers to ship your orders. You will receive a shipping confirmation email confirming the carrier and tracking number.

Ground Shipping 

  • Orders over $250:  Free Shipping  
  • Orders from $150-$249.99:  Buyer pays partial freight charges (50%)
  • Orders under $150:  Buyer pays all freight charges
  • Ground shipping is only available in the contiguous United States
  • Orders shipped to Alaska and Hawaii are not eligible
  • Shipping charges will be added to the invoice accordingly

Pallet Shipping

  • Orders over $2500:  Free Shipping
  • Orders under $2500:  Buyer pays all freight charges
  • Shipping charges will be added to the invoice accordingly

Express Shipping

  • Rates are calculated based on weight, size and delivery zip code
  • Express orders receive expedited attention, but please allow time for handling
  • Buyer pays all freight charges for expedited shipments
  • Shipping charges will be added to the invoice accordingly

Things to Know:

  • GC&F cannot ship to a P.O. Box address
  • Some orders will ship out in multiple packages

BACKORDERED ITEMS
While we do our best to prevent backorders, they do occasionally happen. The item will be sent as soon as one of our warehouses receives a new shipment.

If the backordered item is discontinued or unavailable, the item will be cancelled from your order and you will not be charged. There may be a comparable item or upgraded version available. Please search our website or contact gcf@gcfenterprises.com for assistance.

GC&F Enterprises, LLC Returns

Thank you for choosing GC&F Enterprises, LLC and Commander Tools! If you need to return or cancel a recent order, we are here to assist you. You can reach us by phone, by email, or by using the Contact Us page on our website.

Please note that our returns and cancellation policies vary depending on the items ordered. Some items may be subject to a restocking fee, or may be non-returnable or non-cancelable.

For any questions or for more specific information regarding your order, please reach out to gcf@gcfenterprises.com!

  • Buyer is responsible for all freight charges on shipments that are refused or returned with no fault on the part of GC&F Enterprises, LLC.
  • Damaged shipments to pallet shipments from handling must be claimed with the freight carrier. If any cartons are missing or damaged, be sure to note this on the freight bill. If you notice concealed damage after the driver has left, keep all the packing and call the freight carrier to return and accept responsibility for damage caused by the freight carrier.